Coyne Airways MD John Batten to 'grow business'

10 / 09 / 2013

  • John Batten (centre) with director Liana Coyne (left), commercial director Michael Clements (right), and the Coyne Airways team in Dubai

    John Batten (centre) with director Liana Coyne (left), commercial director Michael Clements (right), and the Coyne Airways team in Dubai

FORMER Swissport Cargo executive vice-president John Batten, who has now taken up his role as managing director at all-cargo carrier Coyne Airways, aims to launch services into new markets, whilst focusing on customer service.

"I intend to grow the business and further develop our customer base and operational capability," says Batten, who is based at the airline's Dubai hub.

"The focus is very much on improving the overall customer experience." 

Coyne founder and chief executive Larry Coyne says Batten's appointment marks a further stage in the airline's development.

"He brings a committed, professional approach to both our customers and suppliers," says Coyne.

"John's vast experience will be a major asset to the company and will enable us to continue the growth we have enjoyed in recent years."

Batten has more than 35 years' experience in the airfreight industry, most recently at Swissport Cargo Services, where he was executive vice-president of global cargo for five years.

He was previously senior vice-president of cargo, worldwide at Qatar Airways, and had a 25-year career with TNT.

Coyne Airways is celebrating its 20th anniversary this year and is building its network, most recently with new destinations in Africa, working with regional partners to link the Middle East, North America, and Europe with the African Continent.