Coyne Airways’ new African service

29 / 01 / 2013

  • Larry Coyne, chief executive officer of Coyne Airways

    Larry Coyne, chief executive officer of Coyne Airways

COYNE Airways (CA) has launched a ‘customer-focused’ service for Africa, designed to go beyond point-to-point operations. 

The all-cargo airline will use over 30 interline partners and its own through-airwaybill in order to reduce delays when transporting freight on more than one carrier.

“This is a new style of service for Africa is designed to give forwarders the kind of peace of mind they require when moving freight to challenging destinations,” enthuses Michael Clements, CA’s Dubai-based commercial director.

“We don’t just offer transportation from ‘A’ to ‘B’, we work closely with customers to ensure that they always know where their shipments are.”

To devise its new product, the carrier trialled routes utilising three of the continent’s main hubs – Lagos (Nigeria), Nairobi (Kenya) and Johannesburg (South Africa). 

"Customer service is often lacking in Africa," comments chief executive officer Larry Coyne.

"The market is crying out for more than just point-to-point, and we are confident that we have the experience, network and contacts on the ground to deliver excellent levels of service."

Clements adds: "There is a lot coming out of Africa, and not just pineapples and roses. Beauty products, textiles, and handicrafts are increasingly being exported and there is oil and gas equipment, which needs to be returned.”

Comments

avatar
Timothy

February 14, 2013 / 09:32AM

Dear Larry,
We must thank you for your focused decision to come to Nairobi. We assure you fro here you will never regret as your Airline will be filled with lots of Cargo.
We welcome you with two hands. Facilities here in Nairobi are fantastic.
Kindly confirm when you start the operations.

Regards

Timothy Nyaoga