DHL refines risk management system

DHL’s Resilience360 risk management tool can now be integrated with customer’s transport management systems, allowing them to view shipments affected by disruptive incidents.
Customers can then scan the latest position and status of all their shipments worldwide and identify corrective actions.
Recent incidents monitored by Resilience 360 included the ash cloud from the Bardarbunga Volcano, the economic fall-out from Russian sanctions and the Ebola crisis.
In the case of the volcano, Resilience360’s near real-time information and global mapping device made it possible for customers to anticipate and avert knock-on disruptions elsewhere in the supply chain, such as flight disruptions in other regions, says DHL.
Resilience360’s new country-specific risk page also gives with an overview of supply chain risk scores and incident trends, together with a free weekly supply chain risk intelligence bulletin.
Resilience360 is described by DHL as an end-to-end supply chain risk management platform that alerts customers about global incidents and risks to their global supply chain in almost real time, allowing customers to respond immediately to incidents and pre-empt or minimise business interruption.
Since its launch, Resilience360 has been used by customers across Asia, Europe and the Americas, particularly by the automotive, chemicals, life sciences and technology sectors.
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