Air France KLM Cargo launches new service level

Air France KLM Martinair Cargo (AFKLMP) has added a new service level to sit between its express and general cargo options.

The Franco-Dutch group’s new PLUS service will give customers priority when booking shipments and preferential treatment during loading and unloading.

PLUS will bridge the gap between express, which is targetted at shipments requiring late delivery, early pick up or shorter connection times, and general cargo.

“The PLUS service level perfectly completes our product portfolio, offering an intermediate option between our general cargo and express products. This extra option has long been on
our customers’ wish list,” said Mathieu Fleisch, vice president products and verticals at AFKLMP.

GertJan Roelands, senior vice president commercial, added: “The introduction of our new PLUS service level is a new step in our commercial transformation, which is intended to deliver a best-in-class customer experience.

“Last month, we achieved a record 78% online bookings. This new service offers an extra alternative and enhances our online customer journey, making it even easier for customers to do business
with us.” 

The new service level is also available on bookings made through AFKLMP’s partner airline CMA CGM Air Cargo.

CMA CGM Air Cargo and AFKLMP partnership extends global reach with Cairo

Share this story

Related Topics

Latest airlines news

UPS to acquire Estafeta

UPS has entered into an agreement to acquire Mexican express delivery company Estafeta, including a fleet of six aircraft. The…

Read More

Share this story

Air cargo in recovery mode after Crowdstrike IT outage

Air cargo operations are returning to normal with limited delays expected following the chaos caused by the recent global IT…

Read More

Share this story

Eurus Express launches Haikou-Milan freighter flights

Logistics firm Eurus Express has launched a new regular freighter flight from Haikou to Milan to cater for e-commerce demand….

Read More

Share this story

Damian Brett

Damian Brett
I have been writing about the freight and logistics industry since 2007 when I joined International Freighting Weekly to cover the shipping sector. After a stint in PR, I have gone on to work for Containerisation International and Lloyds List - where I was editor of container shipping - before joining Air Cargo News in 2015. Contact me on [email protected]