American Airlines Cargo adds ground transportation service for US pets
26 / 08 / 2021
American Airlines Cargo will offer a home delivery service for pets travelling on its flights in the US through a new partnership with My Pet Cab.
The new service starts on September 1 and will allow customers booking travel for their cat or dog to add a delivery ground transportation service to their reservation through an American Airlines Cargo pet booking agent.
“This means customers can welcome their pet at home instead of waiting at the cargo terminal,” the carrier said.
“We’re excited to combine our experience with My Pet Cab to offer this first ever front-door delivery service to our customers,” said Roger Samways, vice president, commercial for American Airlines Cargo. “Not only will this new add-on service save our customers time, but it also gives their pets a safe and comfortable ride home on the final leg of their journey.”
The new ground transportation service is available for pets traveling to Boston Logan International Airport, Charlotte Douglas International Airport, Chicago O’Hare International Airport, Dallas Fort Worth International Airport, Washington Dulles International Airport, Houston George Bush Intercontinental Airport, Los Angeles International Airport, Miami International Airport, Newark Liberty International Airport, New York John F. Kennedy International Airport, New York LaGuardia Airport, Philadelphia International Airport, San Francisco International Airport and Seattle-Tacoma International Airport.
There is also a long-distance transportation service, allowing pets to fly into Los Angeles and travel in a My Pet Cab vehicle to locations in Las Vegas, Nevada; Phoenix, Arizona; Tucson, Arizona; and Palm Springs, California.
“These connections make it easier for customers to transport their pets during summer months — when temperatures are too high to accommodate animals at the airports in those locations,” American said.