Delta invests in tech and infrastructure after table topping performance

Photo: Delta Cargo

Delta Cargo has revealed its latest investment priorities after topping the North American carrier table for on-time airport-to-airport delivery times.
The airline said, based on Cargo iQ stats, that over the last 12 months, it has had the highest average percentage for airport-to-airport NFD – a measure of on-time freight and document availability at destination – of any North American carrier, with a score of 81.3%.
Delta Cargo managing director cargo operations and customer experience Julian Soell said: “Operational reliability of end-to-end delivery that matches Delta’s world class on time performance metrics, is a key priority.
“It is important for our customers to have service predictability and these metrics show that the actions we are taking are moving the needle on delivery time and performance ensuring reliable freight delivery across our global network.”
The carrier added that it is investing in technology systems and infrastructure development as part of a focus on operational reliability.
At its Atlanta warehouse, it has made process, layout and structural changes in the main facility to improve efficiency and cargo processing.
At the New York-JFK warehouse the addition of nearly 30,000 sq ft of warehouse space will aid in the upcoming warehouse redesign and improve the operation’s flow and efficiency − Delta, Aeromexico and Virgin Atlantic Cargo operate together in JFK, under “One Roof”, with designated dock doors.
Delta and KLM have moved to a “One-Roof” warehouse in Salt Lake City and have installed a new X-Ray machine allowing full skid X-raying.
It will also roll out RFID tracking technology on cargo shipments across the system in 2018 and in the summer, a new Delta Cargo website and new Cargo Control Center will be launched.
Read more cargo airline news

Share this story

Related Topics

Latest americas news

Latin America lifted by e-commerce

Rates and yields have climbed in Latin America as imports soar, with freighters shifted elsewhere. Airports in Latin America are…

Read More

Share this story

Putzger perspective: Pricing smoke and mirrors

Parcel shippers were hit with peak season surcharges but carriers’ pricing gambles didn’t pay off. Digitalisation has made some headway…

Read More

Share this story

ACS assists in largest rhino relocation conservation project

Air Charter Service (ACS) has assisted in what is understood to be the world’s largest rhinoceros relocation conservation project. Last…

Read More

Share this story

Air Cargo News

Air Cargo News
Established in 1983, Air Cargo News is the leading source of news, information, interviews, analyses and reports to the global airfreight industry. Our leading portfolio includes print, digital and events that give businesses in the airfreight industry the ability to connect with decision-makers in this sector.