IAG Cargo offers new tracking service using IoT technology

IAG Cargo has partnered with Cargo Signal to offer a new tracking service for cargo.

Cargo Signal, a wholly owned subsidiary of Expeditors International, is a sensor-based logistics platform that uses Internet of Things (IoT) technology to improve decision making, tracking and efficiency of air cargo.

The service provides customers with end-to-end monitoring and notification features, using cellular networks to communicate with tracking devices on cargo.

The devices transmit real time data when in cellular range on everything from location and light through to precise temperature and humidity readings.

Three service levels, Visibility, Quality, and Security & Quality are available.

All service levels include the use of a sensor-based tracking device, and visibility of the shipment through web and mobile applications. Live light and temperature data, 24/7 enhanced condition monitoring and notification from the Cargo Signal Command Centre, and data summaries post-shipment are available with Quality and Security & Quality products.

The Security & Quality product also offers proactive notifications in case of route deviation.

Daniel Johnson, head of product, IAG Cargo, said: “We are always looking at how we can use technology to improve our service and customer experience. We understand that our customers, especially those dealing with high-value or temperature-sensitive cargo, need access to important data throughout the shipment journey.

“This partnership with Cargo Signal complements our premium products such as Constant Climate, Critical and Secure to provide a comprehensive monitoring service with unrivalled visibility over shipments across each step of the supply chain.”

Randy Gould, global director, Cargo Signal, said: “The Internet of Things is transforming the global logistics and supply chain landscape.

“By bringing together IAG Cargo’s world-class products and global network with our innovative sensor-based logistics platform, we’re unlocking new value for our customers and giving them greater control over their supply chains.

“The accuracy of the data available enables our customers to act with more speed and confidence than ever before.”

The Cargo Signal service and 24/7 support and monitoring from the Cargo Signal Command Centre is available now to all customers using IAG Cargo’s Critical, Prioritise, Constant Climate, Secure, Perform and Constant Fresh products, subject to pre-program start-up arrangements, with GPS devices delivered directly to origin.

Hear from one of Cargo Signal’s customers:

Share this story

Related Topics

Latest airfreight digitisation news

Air Canada Cargo signs up for Rotate’s Sales Cockpit

Air Canada Cargo will use Rotate’s Sales Cockpit technology with the goal of increasing sales and monitoring performance of its…

Read More

Share this story

Thai Airways joins WebCargo platform

Thai Airways will place its cargo capacity on the WebCargo by Freightos platform to offer forwarders access to real-time booking,…

Read More

Share this story

NAV AERO signs up to Awery’s technology

Awery Aviation Software has partnered with cargo GSSA and brokerage network, NAV AERO to become the primary aviation technology platform…

Read More

Share this story

Air Cargo News

Air Cargo News
Established in 1983, Air Cargo News is the leading source of news, information, interviews, analyses and reports to the global airfreight industry. Our leading portfolio includes print, digital and events that give businesses in the airfreight industry the ability to connect with decision-makers in this sector.