Cargo iQ appoints new executive director
15 / 03 / 2024
Marie Seco-Köppen. Source: Cargo iQ
Marie Seco-Köppen is to take over from Lothar Moehle as the new executive director of Cargo iQ, the non-profit group that seeks to define the processes behind the transport of air cargo in order to measure success and continuously improve the value of airfreight for customers.
Seco-Köppen joined Cargo iQ from Im3pact AG, a consultancy advising on global transportation. She has over 20 years of experience in delivering process improvements and digitalisation within the global airfreight industry.
She is currently the Master Operating Plan (MOP) working group chair for Cargo iQ, and will take over from the organisation’s current executive director, Lothar Moehle.
Moehle is retiring in June, but Seco-Köppen will formally step up to the position of executive director in May.
“This new chapter promises to be exciting, and I am looking forward to engaging with the board and members to further extend Cargo iQ’s unique cross-stakeholder quality programme,” stated Seco-Köppen.
“In our fragmented industry, quality standards and digitalisation remain crucial to attain increased performance visibility, which is required to remove redundancies and jointly drive-up service consistency for the shipper.”
Launch of new membership engagement scheme
In other news, Cargo iQ has also formally launched a new membership engagement scheme, which aims to further drive quality in the air cargo industry.
The scheme incorporates a tiered membership programme, as well as a scorecard system measuring key performance indicators (KPIs) across cargo movements, with both initiatives being piloted by Cargo iQ board members.
“Cargo iQ is taking the next step in driving quality in our industry by engaging members in two initiatives that put implementation transparency at the heart of the process, as well as ensuring all stakeholders have clear KPIs against which they can measure success and define improvements,” Moehle informed.
“The scorecard system will be open for all air cargo stakeholders who engage with Cargo iQ members to use, to measure the quality of their partner’s service, but also their own performance.”
The scorecard initiative, which is under development for both forwarder/carrier and carrier/ground handling agent relationships, focuses on measuring selected Cargo iQ milestones such as Notified for Delivery (NFD) performance, which is a core KPI for the group.
Other KPIs are related to timely and complete information exchange during a cargo shipment process.
“For balance, we also include important data input quality KPIs, as one cannot perform a service if data is input incorrectly,” added Rutger Jan Pegels, director performance management at Dutch freight carrier KLM Cargo and vice chair of Cargo iQ.
“With these new initiatives, we are creating more transparency among members related to the level of implementation towards whole network and or shipment scope,” declared Kerstin Strauss, vice president, global operations air logistics at supply chain services giant Kuehne + Nagel and chair of Cargo iQ.
Partnership
In February this year, ACN reported that Neutral Air Partner had launched a partnership with Cargo iQ to improve data visibility for customers.
Neutral Air Partner is a global network of leading air cargo architects and aviation specialists dedicated to delivering innovative air cargo solutions to the international freight logistics and aviation community.
The two organisations are now seeking to improve quality, efficiency and reliability in the air cargo sector.
