Cathay Cargo continues product update with courier upgrade
11 / 09 / 2024
Source: Cathay Pacific
Cathay Cargo has added piece-level tracking to its express courier service as the airline continues to update its service offering.
The airline said that the updated Cathay Courier service included track-and-trace options during the transportation of shipments, which made it ideal for high-value or bespoke e-commerce shipments, personal items and documents.
The new service is being offered in partnership with Cathay Cargo’s sales agent Linex, with the two firms integrating their systems to allow customers that book through Linex to also trace their shipments on the GSA’s platform at both piece level or air waybill level.
The airline’s director of cargo Tom Owen said: “Cathay Courier has speed as its core benefit for our customers, with the flexibility of the ‘next flight out’ philosophy, ensuring they are not reliant on a rigid acceptance window, and can efficiently utilise our extensive flight network and schedules.
“Now that we have added the ability to track shipments at piece level, and digitised the back office booking and invoicing process, we believe that Cathay Courier’s unique benefits will be attractive for high-value e-commerce shipments as well as delivering smaller items for SMEs that require express delivery, with both first and last mile options.”
Valerie Dubuisson, chief executive of Linex’s parent company, Lenton Group, added: “With this systems integration with Cathay Cargo, we can now offer our customers even greater reassurance with new levels of visibility through our track-and-trace down to piece level.”
Cathay Courier is the latest in Cathay Cargo’s solutions to be refreshed, following on from Cathay Pharma, Cathay Expert and Cathay Mail, which also included the ability to track at piece level for post office customers.
