Emirates SkyCargo launches new e-commerce delivery platform
15 / 10 / 2019
By Damian Brett
Emirates SkyCargo has launched a new e-commerce delivery platform in the UAE that allows customers shopping from multiple online retailers in the US to consolidate their purchases and have the goods delivered to a home or office address.
The Emirates Delivers service is available to individual or small business customers in the UAE and is an “open e-commerce fulfilment platform”, meaning that it can also be used by other e-commerce businesses and logistics firms.
On completion of registration, members are given a free Emirates Delivers mailing address in the US where they can have their online purchases from US e-commerce retailers delivered and stored free of charge for up to 30 days.
Customers can create a shipping request anytime within these 30 days and have their purchases consolidated into one parcel and have this delivered to their designated UAE address.
The packages will be transported to Dubai on Emirates SkyCargo’s flights from the US and will then be delivered to the shopper within three to five days of the creation of the shipping request.
Emirates SkyCargo said customers can save money through cheaper shipping costs, both when shipping within the US from the retailer to their Emirates Delivers mailing address and through the when moving goods from the US to Dubai.
“Customers can also benefit from reduced shipping weights thanks to repacking through which packaging material from each individual shipment is removed and the goods are packed into one consolidated box,” the airline said.
Nabil Sultan, Emirates divisional senior vice president, cargo, said: “Emirates SkyCargo is delighted to be the first international cargo airline in the world to develop a dedicated e-commerce delivery platform.
“The launch of Emirates Delivers is in line with our strategy to roll out specialised and innovative air transportation products targeted at industry verticals and with our efforts to position Dubai as a global e-commerce fulfilment hub for customers based in the Middle East, Asia and Africa.
“The e-commerce industry has grown by more than 150% in the last five years and we have been working with industry partners to develop an ideal delivery platform that can harness the power of Emirates’ modern fleet, expansive global network and multiple flight frequencies together with using Dubai’s strategic position to deliver optimal value to our end customers. We are actively working on expanding the availability of Emirates Delivers to a larger number of source and destination markets in the near future.”
To celebrate the launch of Emirates Delivers, Emirates SkyCargo is offering a 15% discount on shipping charges valid until November 30.
The new platform is in line with the Dubai Silk Road Strategy announced earlier this year by HH Sheikh Hamdan which aims to strengthen Dubai’s position as a key trade and logistics hub.