TNT continues recovery effort after cyber attack
03 / 07 / 2017
TNT is continuing to implement contingency plans to mitigate the impact of the virus that attacked its IT systems last week.
In an operational update, TNT parent FedEx said that its teams were making solid progress on "remediating systems and methodically bringing business critical systems and services back online including mytnt.com".
"TNT is conducting normal intra-European road and air linehaul operations and continuing to pick up and deliver shipments," the company said.
"The networks of both FedEx Express and TNT are being used to minimise the impact to customers, including offering the full range of FedEx Express services as alternatives."
The company said that customers may still experience some service delays and restrictions in the short term but added that staff were "working to deliver for customers and each other as they implement contingency plans and remediate systems to fully restore services".
Customers seeking updated information on service availability should call TNT Customer Service or visit the TNT website at tnt.com.
FedEx also sought to re-assure customers that a data breach had not occurred. It warned investors that there could be a material financial impact caused by the affect virus.
"The operations of all other FedEx companies are unaffected, and services are being provided under normal terms and conditions," FedEx said.
The Petya cyber-attack, using ransomware, has caused disruption around the world and infected companies in 64 countries, including banks in Ukraine, Russian oil giant Rosneft, British advertising company WPP, Maersk and US law firm DLA Piper.
Victims of the attack are asked to pay for the release of business data that has been encrypted and frozen by the hackers on company computer systems.