IAG Cargo adds IATA Net Rates to its digital offering

By Rachelle Harry

Photo taken pre-Covid-19 impact

IAG Cargo has teamed up with IATA Net Rates, the association’s air cargo rates distribution platform, to offer an additional digital platform to its customers who are tapping into the South Africa market.  

The carrier said it has recently invested in the development of APIs to offer “instant access to rates and availability, facilitating real-time bookings” to and from its destinations.

IAG Cargo’s ‘all-in-one’ platform offers freight forwarders the latest information on rates, tariffs and rules that can be integrated directly into customer systems, accelerating the distribution of rates to market whilst simplifying and reducing the cost of rate handling procedures. 

IATA Net Rates supports real time rates distribution, dynamic pricing and booking. 

“This partnership extends that commitment to its customers and through IATA Net Rates, IAG Cargo will be able to grow its reach further,” the carrier said in a statement.

John Cheetham, chief commercial officer at IAG Cargo, commented: “We are delighted to announce  this partnership. It represents yet another step in our journey to innovate and simplify how logistics works; improving how we deliver for our customers and making it easier for them to do business with us.

“The pandemic has accelerated the appetite for digitalisation across the air cargo industry, challenging traditional processes and setting new standards of efficiency. 

“Signing up to IATA Net Rates is one of many ways in which we are continuing to offer customers a range of options as the industry embraces digitalisation. Giving choices to customers is part of delivering high levels of customer service, whether they choose to book via IAGCargo.com, their own system, or a third-party platform.”

He added: “Complementing our own online booking site, this is another step in our commitment to save customers valuable time and effort by eliminating manual, labour-intensive processes.”

Frederic Leger, director airport passenger cargo and security products at IATA, added: “IATA is very pleased to welcome IAG Cargo to the IATA Net Rates platform to support their efficient cargo rates distribution and booking capabilities, across the different airlines of the group. By using IATA Net Rates, IAG Cargo expands its ability to reach their customers and provide effective digital solutions for distribution and booking.”

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