WCS17: Mercator promises revolution in airfreight systems

Transport software specialist Mercator is offering an Intelligent Cargo Ecosystem, which it describes as the industry’s first open API platform for air cargo management and ground handling.
APIs (application programming interfaces) are used to provide the ‘building blocks’ which simplify the task of writing computer programs.
Mercator says its open architecture platform enables air cargo carriers to break away from the constraints of legacy systems by allowing handlers and operators to make process changes within the system quickly and flexibly, as well as introduce new services.
For example, air cargo carriers will be able to move small consumer packages and perishable goods more effectively by having full visibility into shipment as well as optimizing air cargo management processes to reduce delays.
Mercator’s chief technology officer, Brendan McKittrick predicted: “Mobile technology and open API platforms will revolutionize the industry, allowing carriers to get a real-time digital view of the entire air cargo supply chain. The technology can really transform the industry, providing much greater visibility, versatility, and above all, the ability to simplify complex and challenging processes.”
The first applications to be rolled out as part of the Ecosystem is the Warehouse App, which Mercator says was developed after extensive consultation with hundreds of air cargo warehouse agents and through its own experience of processing over 200,000 tons of cargo a day
It allows warehouse agents to capture all air cargo data through a single mobile interface and achieve full visibility at every stage of the warehouse management process, from acceptance and relocation, through to breakdown, build-up, delivery, and tracking billing data.
A smart search function also allows agents to search and query shipments, display codes and labels, view shipment itineraries and retrieve loading details. After the cargo is scanned, the agent can track an entire shipment or a specific item within a shipment.
Finnair Cargo has been one of the first carriers to test and deploy the Warehouse App as part of its efforts to transform its air cargo and ground handling operations. Its vice president head of cargo, Janne Tarvainen, said: “The Warehouse App will be an important tool for years to come. The new mobile and digital system, alongside our investment in a new cargo terminal, will revolutionize Finnair’s cargo system for customers and partners.”
Infographic: https://www.mercator.com/resources/revolutionizing-the-air-cargo-journey