Lufthansa Cargo launches new high-speed service
03 / 11 / 2023
Source: Lufthansa Cargo
Lufthansa Cargo has launched a new high-speed service for cargo shipments.
The new td.Zoom service offers the carrier’s fastest transport times, with ramp supervision during aircraft loading and unloading, dedicated ramp transfer from the warehouse to the aircraft and vice versa as well as tail-to-tail transfer on demand at its hubs in Frankfurt, Zurich and Munich.
“The offer also includes 24/7 personal td.Zoom Customer Service, that proactively monitors and steers every shipment and takes immediate action to prevent irregularities,” the carrier added.
The service is in addition to Lufthansa Cargo’s existing priority services td.Pro and td.Flash.
Chief executive Ashwin Bhat said that a shipment from Shanghai via Frankfurt to Zurich usually takes 45 hours with td.Pro and 35 hours with td.Flash but this will be reduced to 23 hours with td.Zoom.
“td.Zoom is the fastest choice with top priorities, the shortest transit times and a personal td.Zoom Customer Service,” he said.
“Optimal customer service means creating the right offering for every need. With td.Pro, td.Flash and td.Zoom, we now have a comprehensive choice in terms of speed of transport, allowing our customers to choose a price-performance ratio that meets their individual needs.”
The new service can also be used in conjunction with the carrier’s existing services, such as General Cargo, Dangerous Goods and Emergency and customers can book add-on Services such as Sustainable Choice to reduce CO2 emissions.