Starlux Airlines deploys IBS Software’s iCargo platform

By Rachelle Harry

Taiwan-based Starlux Airlines has deployed IBS Software’s iCargo platform as it prepares to expand operations.

The new carrier said that iCargo now manages all aspects of its cargo business including: sales, airline operations, US customs, mail, ULDs, cashiering, claims, revenue accounting, portal services, data warehousing and business intelligence modules.

The iCargo platform was implemented ahead of Starlux Airlines’ maiden flights, which took place in January this year to Macau, Penang and Da Nang with three A321neo aircraft.

Glenn Chai, chief executive of Starlux Airlines, commented: “We chose the iCargo management platform to achieve our goal of providing the best and seamless cargo service to our customers.

“So far, iCargo has proved itself to be well worth the investment. It is an advanced digital solution featuring advanced and user-friendly functions.”

Ashok Rajan, head of cargo and logistics solutions at IBS Software, added: “We were proud to have been selected as a launch partner for Starlux Airlines, our first iCargo customer in Taiwan.

“As a startup airline, Starlux had strict timelines for implementation and regulatory requirements, and extremely high expectations for the technology and its support of their business model. In IBS Software they found a partner with deep expertise, total commitment to driving business value, and a strong delivery track record.

“We’re thrilled to welcome Starlux to the iCargo family and to continue our partnership as the airline continues to thrive.”

Starlux said that iCargo is capable of supporting its growth plans, which include the expansion of its network with A321neo aircraft scheduled for delivery, as well as widebody A350 XWB aircraft.

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