Cargo-partner launches ’emergency desk’ for time-critical shipments

Logistics provider cargo-partner has launched an emergency desk in Istanbul to facilitate the fast handling of time-critical shipments.

The desk, which is open 24/7, acts as a point of contact for cargo-partner’s customers who are shipping time-critical cargo. It offers full and part charters, express pickup and delivery solutions, on-board-courier services and priority customs clearance.

Cargo-partner launched the emergency desk to help companies overcome the challenges of “interrupted supply chains and reduced transport capacities” that have arisen, it said, as a result of the Covid-19 crisis. 

“When every second counts, our emergency team is there for our customers 24 hours a day,” said Kursad Tanriverdi, managing director of cargo-partner Turkey.

“This way, we can ensure immediate availability and fast reaction times for urgent shipments and help our customers meet even the tightest deadlines.”

Cargo-partner provides scheduled charter flights from China via Hong Kong to Europe. It has operated in Turkey since 2018 and has offices in Istanbul, Bursa, Izmir, Gaziantep and Mersin.

The company handles around 500 tonnes of airfreight each month — predominantly perishables, automotive parts, healthcare, personal protective equipment (PPE) and textiles — to destinations including Amman, Cairo, Chicago, Doha, New York JFK, Tel Aviv and Miami.

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Tanriverdi added: “Turkey is one of the main exporters of fish in the region and fresh fish makes up around half of our monthly air cargo volumes.

“In recent months, Turkey has also become a major manufacturer of PPE and sanitary materials, and we are glad to provide flexible solutions for these important goods.

“In addition, our team in Turkey has built a strong reputation as an expert in handling automotive shipments.”

Cargo-partner said its automotive team in Turkey is working towards setting up a specialised automotive emergency desk to provide faster, tailor-made solutions for its customers.