DHL launches automated service centre to speed up Hong Kong handling
10 / 04 / 2024
Photo: DHL
DHL Express has launched a new service centre in Hong Kong that it said is equipped with a fully automated sorting system to support the growing demands of air cargo trade and international express delivery.
Located in the Tuen Mun West dedicated logistics site, the HK$1.5bn DHL Express Hong Kong West Service Center (KWC) is within “easy reach” of Hong Kong International Airport via Tuen Chek tunnel and increases space for operations by over 90%, according to DHL.
The automated sorting system means the new facility can handle over 50,000 shipments a day and doubles the sorting capacity of its predecessor.
The facility is also newly equipped with inline reweighing and dimensioning machines and 100% inline X-ray screening to facilitate greater operational efficiency and accuracy in shipment handling.
“The recent launch of our expanded Central Asia Hub at the Hong Kong International Airport and the opening of this fully automated Hong Kong West Service Center strengthen our network and capabilities. It also reinforces our commitment to enhancing Hong Kong’s position as an international trade and logistics hub,” said Andy Chiang, senior vice president and managing director of DHL Express Hong Kong and Macau.
The KWC is DHL Express Hong Kong’s first service centre to earn the LEED (Leadership in Energy and Environmental Design) gold certification, and the company has incorporated sustainability in its design and operations to ensure the facility is aligned with its 2050 net-zero emissions mission.
“At DHL, we keep sustainability close to heart,” added Chiang. “Earning the first LEED Gold certification for our service center in Hong Kong is a testament to our ongoing efforts to reduce our carbon footprint across all operations. DHL will continue to invest in low-emission solutions, sustainable energy sources, greener vehicle fleet and facilities to further enhance operational efficiency while minimizing the environmental impact.”
The facility includes expandable electric vehicle (EV) charging stations with the capacity to support over 30 EV chargers; 100% battery-operated forklifts to reduce carbon emissions; a highly efficient air-conditioning system and big ceiling fans for better ventilation and efficient energy consumption.
Building management systems and smart meters are deployed for remote monitoring and control of energy consumption, plus all lighting is equipped with dimmable LEDs powered by smart controls to minimise electricity consumption. The system is programmed to turn off lights during non-peak hours and switch off lights when rooms are unoccupied.
The facility launch follows efforts by DHL Express to expand its GoGreen Plus service in a bid to increase its sustainable aviation fuel (SAF) operations.
