Toll services continue to be affected by cyber attack

By Damian Brett

Freight forwarder Toll is continuing efforts to recover from a recent cyber attach, but some services remain affected.

The Japan Post-owned company said that its current focus is on restoring the relevant underlying infrastructure and fully-automated systems.

It is also conducting a thorough review of the affected IT hardware including servers, systems and devices.

“In doing so, we are working closely with our cyber security advisers to ensure that any risk associated with this incident has been appropriately managed and neutralised,” Toll said.

“At the same time and based on our ongoing business continuity measures, many of our customers are continuing to access services across large parts of the network globally.

“Regretfully, some customers are experiencing delays or disruption while we work towards bringing our regular IT systems back online securely.

“Our teams across our operations are working with affected customers, including via our call centre where additional resources are on hand to help customers with queries about parcel deliveries.

“As always, we apologise for the inconvenience this is causing those customers who are impacted.”

The forwarder’s systems came under attack last Friday (January 31).

Share this story

Related Topics

Latest freight forwarder news

Virgin Atlantic and CEVA in medical equipment relief flight

By Damian Brett

Virgin Atlantic has teamed up with not-for-profit foundation Virgin Unite and CEVA to fly a special charter flight from Shanghai…

Read More

Share this story

Gefco loads up B787 for Covid-19 charter flight

By Damian Brett

Freight forwarder Gefco has transported a shipment of medical supplies on special charter flights from Shanghai to Bratislava to help…

Read More

Share this story

Forwarder Beacon appoints Booth to finance role

By Damian Brett

freight forwarding and supply chain finance company Beacon has appointed Brenton Booth as head of supply chain finance. Booth joined…

Read More

Share this story