Alha wins long term Cathay contract in Milan
30 / 10 / 2017
Alha Group has won a long-term contract to provide ramps services for Cathay Pacific all-cargo aircraft at Milan Malpensa airport.
The handler said it had rapidly assembled a ground support equipment fleet to meet the strict operational requirements of the carrier, which operates with very tight turnarounds and a very high load factor, especially for outbound flights.
Alha has also created a dedicated team of qualified ramp specialists.
Chief executive Lorenzo Schettini Gherardini said: “We decided to enrich our organisation with a new team dedicated to ramp services, consisting of 12 highly trained operators qualified, experienced and capable of fully responding to our business standards in terms of competence, motivation and reliability.”
He added that the head hunting process took place at the same time as the tender.
Alha said that Cathay Pacific’s decision to choose a single supplier for ramp and warehouse services would create a single operational flow from truck unloading to aircraft take-off.
Cargo requiring special handling, especially perishable and pharmaceutical products, would benefit from dedicated procedures from acceptance to loading and very short transit times between warehouse and aircraft.
Cathay Pacific cargo manager Italy, Alberto Brandi, said: “While coming from a positive experience with our previous ramp handler, we have decided to adopt a single operator for warehouse and ramp handling services; a natural choice for those who, like us, operate with all-cargo aircraft.
“The entire handling process for goods flying on board our freighters is now fully managed by Alha’s operational structure, in constant contact and coordination with our supervisors; this allows us to work more efficiently and to provide our customers with the most attractive last acceptance times for express, perishable and pharmaceutical products.”
He said the carrier had in the first weeks of the collaboration already enjoyed streamlined processes and reduced handling times.