Hermes goes live in Hanoi

Hermes Logistics Technologies (HLT) has gone live with its Hermes 5 (H5) cargo management system at the ALS Cargo Terminal Co (ALSC) in Hanoi’s Noi Bai International Airport, Vietnam.
H5, which will be rolled out globally, allows for simpler integration with new technologies and opening up Hermes through APIs and new messaging channels.
Additionally, the ability to run within any Cloud, private or public, makes H5 simpler to implement for Cloud-ready customers, said a spokesperson, adding that ALSC and its customers will benefit from a faster and more controlled service, with hand-held device functionality, intelligent warehouse task steering and real-time service level agreement (SLA) monitoring.
Yuval Baruch, chief executive, Hermes Logistics Technologies, said: “Our new version offers ALSC bespoke, pre-advice messaging between its hub and satellite warehouses to gain key task visibility and efficiencies in cargo transfer times.
“In driving the ALSC implementation, the HLT team of cargo and technical experts provided on-site support to ALSC contributing to successfully getting the system live with a number of its customers."
Added Baruch: “We provided best-in-practice process framework for the handling of sensitive and special cargo, in addition to a wealth of Big Data that is used to effectively analyse and demonstrate the quality of service provision.”
H5 is the latest version in a suite of Hermes’ applications and includes HERMES Cargo Management System (CMS), HERMES Hub Management System (HMS) and HERMES Business Intelligence (HBI).
Le Thanh Binh, ALSC deputy director, said: “Thanks to the support from Hermes, from business study to on-site and remote support, we have successfully implemented the new system for all of our customers.
“The innovative design of H5 brings us a new experience in terms of service provision, performance control and user interaction."
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