AMI UK passes one million spot-rate milestone

Airfreight and express wholesaler AMI has provided its one millionth cargo spot-rate quote in the UK.
AMI opened its Spot Rate desk — specialising in live market quotes — in 2007. The Spot Rate team originally comprised three members and has now grown to ten, based in both London and Manchester, and now handles 60% of AMI’s total airfreight business in the UK.
The success of the concept has led to the establishment of similar operations within AMI’s US and Australian operations.
The one millionth UK spot rate quote was requested by AMI agent customer Darielle Moynes, of PSS International Removals.
Said AMI’s vice president Europe, Sharon Wright: “This is a real milestone for AMI. The Spot Rate team has become a vitally important aspect of our total operation and has played a major role in our continuing strong growth in recent years.
“The profile of spot-rated shipments is very diversified: we recently quoted for, and shipped, 15 tonnes of printed copies of the President of Nigeria’s autobiography to Abuja, and a 45 kilo consignment of Class 1 explosives to Jakarta.
"Increasingly, we are our customers’ total physical presence, offering packing, collections, screening, palletisation, documentation, Customs processing, and delivery at destination.”
The volume of spot rate quote requests is "constantly increasing," said AMI, and to cope with demand it is encouraging clients with smaller shipments to log onto its Q&B (Quote and Book) website, where they can obtain an instant price along with costs of  ancillary services such as pick-up, documentation and delivery to door.
AMI said that this service enables agents to provide their customers with instant ‘all in’ prices, helping them to secure more business.
Continued Wright: “AMI has changed dramatically from its original model. Once, over 70% of our business was consolidation, but nowadays much more is moved on non-consol services. Value added services have also become a key differentiator for AMI. Many customers use us to screen their cargo and build pallets.”

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