IAG Cargo expands leadership team

IAG Cargo has made two appointments to its leadership team: Pat Dobie (pictured above) becomes chief customer and infrastructure officer and George Efkolodis joins as head of customer experience.

Dobie, who has more than 30 years of experience in the logistics and aviation sector, joined IAG Cargo in 2017 and “has been instrumental in the business’s strategic change and transformation initiatives, fostering an agile culture whilst advancing digital capabilities”.

Meanwhile Efkolodis, who has more than 20 years of experience in the aviation sector, previously held senior roles at Munich Airport International, Heathrow and IATA.

Dobie commented: “The past year has been an eventful one for IAG Cargo, with many highlights. We celebrated our 10-year anniversary, transported more than 20,000 tonnes of PPE, delivered Covid-19 vaccines and created a new charter product – incredibly popular with our customers.

“Throughout the pandemic we have adapted for our customers as their needs evolved – and I am thrilled to be leading this team supported by Efkolodis, as we work to create new ways to connect with customers at every touchpoint; supporting them every step of the way.”

Efkolodis added: “My appointment comes at an exciting and crucial time for the business – I couldn’t be more pleased to join the team leading IAG Cargo into its next chapter. Our continued success depends on our customers and ensuring they get the most of out of IAG Cargo.

“I am looking forward to working with the team bringing my knowledge and expertise to establish a solid foundation for ongoing George Efkolodis joins as head of customer experiencegrowth to drive the business forward.”

George Efkolodi, head of customer experience. Image source: IAG Cargo