My Opinion

JIM BUTLER – President, American Airlines Cargo
When asked how air cargo can fast-track the use of e-AWBs
“We can do a lot to catch up, but we have got to recognise that the business needs to modernise and that it is the only way we are going to continue to evolve.
The key to adoption and rolling out the electronic air waybill (e-AWB) is focus, investment and having a dedicated resource whose sole job it is to go out and drive change and train.”