22 / 09 / 2015
John Pearson – DHL Express Europe Chief Executive
On the growing market share gains by express operators versus freight forwarders
“There is a slice of business sitting with air forwarders that, over the past years, has drifted to air express. I’m sure that it will continue to be the case because of the service air express provides, coupled with the competitiveness of a one lump sum price.
Customers increasingly understand that a 75 kilo shipment from London to China is actually going to be there tomorrow and going to be there more cheaply, using express.”