Steve Griffiths named as Stansted chief operating officer

Steve Griffiths, who has served previously as chief operating officer for Virgin Atlantic Airways as well as with Transport for London, is to become chief operating officer at London Stansted Airport.
In his new role, which he will take up on October 15, Griffiths will be responsible for day to day leadership of the airport. He will report directly to Ken O’Toole, Stansted’s chief executive.
Griffiths will replace Brad Miller, who is moving to Manchester to take up the role of chief of staff for Stansted’s parent company, Manchester Airports Group (MAG).
The Essex, UK gateway is currently undertaking its biggest ever capital investment programme and O’Toole, noted: “Steve joins Stansted at the most exciting period in our history – we are the fastest growing major airport in the UK, have just embarked on a transformational £600 million construction programme and continue to attract new airlines, and support the growth of existing partners, to serve the vibrant London market and burgeoning Eastern England region.”
He noted that Griffiths has, “a wealth of experience with particular strengths in customer service, safety, operational excellence and the management of diverse stakeholder relationships”.
Griffiths said that he intends to “drive the business on and ensure all those using the airport have the most seamless and enjoyable experience possible”.
He remarked: “It is clear that Stansted has huge potential and my role will focus on working with the talented team and with our partners and stakeholders across the airport to deliver unrivalled customer service in a safe and efficient operating environment.
“In doing so we will enable London Stansted to continue to be the fastest growing airport in London over the next 10 years, a period during which we expect more than 50% of all of London’s air traffic growth to come through London Stansted.”

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