Shipper chief predicts information breakthrough

Breakthroughs in air cargo quality assessment will help cargo users better select the best suppliers, said the head of the main shippers’ group in Europe.
Writing in the latest TIACA newsletter, European Shippers’ Council  chairman and TIACA board member, Denis Choumert, said that until quite recently, “the information available to shippers and on which they could rely upon to make such decisions was scarce: mainly market intelligence, outcome of calls for tenders, past experience of theirs or of some related shippers”.
However, he foresees that this will change with the advent of ‘Big Data’. Choumert asserted: “Collecting and processing data from various corporations’ operating systems can be easily achieved once the questions of confidentiality, trust in the utilisation of data, assurance that the data will not be tampered or altered along the way, have been solved in a satisfactory way for all participants.”
IATA had started a “huge and ambitious” programme a few years ago with Cargo iQ and this is creating a standard evaluation of airline and forwarder performance and also benchmarking reports to help them assess their position against competitors.
Shippers are now considering how to interface with this data collection system, how to input data of their own and which key performance indicators are the most important to them by having Cargo IQ analyse their data with that of other stakeholders, said Choumert.
Secondly, TIACA’s Cargo Service Quality (CSQ) programme would give an overall assessment of all service providers in a given airport location, and so evaluate their strengths and weaknesses as assessed by different users including shippers, freight forwarders and airlines.
This would help shippers, “who do not always know in detail what went wrong (with) a given shipment” and would allow them to differentiate between alternate routes.
Choumert added that more details would be unveiled at TIACA’s executive summit in Miami on 18-20 October.

Share this story

Related Topics

Latest airfreight digitisation news

Cathay Cargo and DB Schenker connect through API

DB Schenker and Cathay Cargo have connected their system through an application programming interface (API) that will allow the forwarder…

Read More

Share this story

CHAMP launches new e-commerce service for ICS2 compliance

CHAMP Cargosystems has added a new service that will enable companies transporting e-commerce shipments to comply with the European Union’s…

Read More

Share this story

Avianca Cargo continues digital expansion

Avianca Cargo has continued with the expansion of its digital services by adding a direct connection to freight forwarder platform…

Read More

Share this story

Air Cargo News

Air Cargo News
Established in 1983, Air Cargo News is the leading source of news, information, interviews, analyses and reports to the global airfreight industry. Our leading portfolio includes print, digital and events that give businesses in the airfreight industry the ability to connect with decision-makers in this sector.