Intradco expands into Canada and UAE as it targets growth

Animal air charter firm Intradco Global has expanded into Canada and the UAE with the opening of two new offices.

The company has opened offices in Toronto and Dubai as it invests in under-represented territories to achieve strategic growth.

Intradco said the move would help it develop “mutually beneficial, close working relationships with new and existing customers in these regions”. 

Tom Lamb, who has worked at the firm’s London office for nearly seven years, will head up its Toronto office as regional manager – North America (Live Animal & Cargo Charter).

In Dubai, Joe Street, who has experience working in both brokerages and airline charter teams, joins as account manager to spearhead the operation.

Supporting them will be the company’s new operations manager, Erica Resendes, who has experience in ground handling process across North American airports.

Charlie McMullen, director at Intradco Global, said: “Both North America and the Middle East are key markets, especially given the popularity of horse racing, dressage and other equestrian sports. Both locations also have very active livestock markets, which has been an exciting growing product for Intradco Global over the last five years.

“Clients in these industries expect a highly personalised service at competitive prices – they want to meet face-to-face in their own neighbourhoods to do business rather than get on the phone to London. Our product is very hands on, so having internally trained teams that know how to handle challenges ‘on site’ is extremely important.

“Both Tom and Joe are incredibly knowledgeable, well-trained and ambitious, so we are delighted for them to represent us in North America and Dubai. I am sure they will help us identify and capitalise on new opportunities and wish them every success in their new roles.” 

He added: “We’ve faced challenges throughout the Covid-19 pandemic like most companies but have invested heavily in infrastructure and remote communications to position ourselves for global expansion. This pandemic has highlighted how critical air freight is to the global market.

“It may not be glamorous, but it is essential, and we have seen increased appreciation from many clients of the flexibility that air charters can offer them. Despite the current uncertainties, we are looking forward an exciting 2021.”