DHL’s quality centre in Singapore
27 / 07 / 2015
DHL Express has a new facility in Singapore that will combine a range of global operations activities in the South Asian trade hub and will also host a global Quality Control Center.
"Quality is one of the main sources of differentiation in our highly competitive industry, and our Quality Control Centers are a major investment by DHL in ensuring that we continue to lead the international time definite delivery market over the long-term," said Ken Allen, chief executive, DHL Express.
"Singapore has played an important role in DHL’s global network since 1972, as one of our first international markets and a major Asian economy with a strong trade orientation. This was a key factor in the decision to base one of our four global Quality Control Centers and the centers of excellence for global service quality and business IT in Singapore."
DHL Express has a current €85m commitment to build a new hub at Changi International Airport. The transport sector contributes over 9% of GDP to the Singapore economy.