Tigers speeds Rapha Racing deliveries in APAC
12 / 07 / 2017
Hong Kong-headquartered supply chain specialist Tigers is handling Asia Pacific B2C distribution for cycling clothing brand Rapha Racing from its e-commerce fulfilment hub in the Special Administrative Region.
The company is also providing value-added services such as labelling, quality checks, kitting and returns management for the region. It handles around 250 direct-to-customer orders per day on average for Rapha Racing.
"The fashion and outdoor retail industry is one of the verticals driving the e-commerce boom in Asia, and value-added services are vital to support its rapid growth," said Andrew Jillings, Tigers chief executive and group managing director.
"Tigers’ state-of-the-art connectivity tool ‘SmartHub’, complete with a client-facing layer, and our global warehouse management system, are interfaced with Rapha Racing’s order management system, allowing us to see online orders in real time at our fulfilment hub in Hong Kong," he went on. "We process pick-and-pack of orders and manage final-mile delivery in a time-sensitive manner. The entire work flow is fully automated."
Tigers recently launched a new marketplace in China: eShop aims to provide customers a “one-stop enterprise solution for their B2B and B2C requirements” across the Asia Pacific region, Jillings said.