Heathrow to open new animal reception centre

London Heathrow is opening a new animal reception centre in the fourth quarter of 2021 to support the logistics of animals travelling by plane.

The specialist facility, operated by Animal Aircare, will serve as an animal reception centre and approved border control post.

The new 8,209 sq ft facility, which is dedicated exclusively to animals’ air travel, is temperature-controlled and has direct airside ramp access for partner airlines at Heathrow.

Services provided at the facility will include assistance with airline approvals to carry animals, transit of animals through the airport, boarding, travel boxes and processing the necessary documentation to ensure the safe and comfortable movement of pets and other animals internationally.

Pete Bryant, commercial and facilities manager at Animal Aircare, commented: “We are delighted to be opening our strategically based London Heathrow facility. The new operation will not only help us to better serve our customers but will also enable airlines and freight forwarders to expand on the services they provide.”

Claire Beadle, UK Manager at Animal Aircare, added: “Our experienced team of animal welfare officers are pet owners and animal lovers themselves and are committed to making the transportation of pets and other animals a smooth and worry-free experience.”

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