Tigers sign new deal with Pos Malaysia to support e-commerce
05 / 04 / 2017
Tigers Ltd, a Hong Kong-headquartered supply chain specialist, has inked a new deal with Malaysia’s national postal service provider Pos Malaysia, covering management of Pos Malaysia’s e-commerce facility in Kuala Lumpur.
Tigers will manage Pos Malaysia’s e-commerce fulfilment out of the latter’s Cargo Centre at Kuala Lumpur International Airport (KLIA) using Tigers’ SmartHub technology and warehouse management system.
Tigers will handle business-to-customer (B2C) fulfilment across Malaysia and the Asia Pacific region, working with Pos Malaysia’s same-day and express services on final mile delivery.
Also as part of the agreement, Tigers will handle customers’ returns business throughout the region, managing online fulfilment out of the Cargo Centre.
Plus, Tigers’ customers using the logistics provider’s eShop will benefit from improved readiness in e-fulfilment across 30 countries in the Asia Pacific area.
“The cooperation agreement enables Tigers to offer its global customers these services using the Pos facilities at Kuala Lumpur,” explained Andrew Jillings, Tigers’ chief executive and group managing director.
“Customers who opt to sell their product in the Tigers eShop can also opt to have immediate access to 25,000 Pos employees through a direct link from the eShop to Pos Malaysia’s in-house marketplace on their staff website.
“This facility offers a cost-effective solution for e-retailers wanting to be represented in the world’s largest e-commerce market, Asia Pacific,” Jillings added.
The airside Cargo Centre at KLIA is customs-bonded and Malaysian Customs has its own office at the site.
All duty and goods and services tax (GST) on exports out of bond are facilitated on site, as are import and export permits.
“Pos Malaysia is excited with this strategic collaboration with Tigers which would strengthen our presence in the regional e-commerce and cross-border landscape,” enthused Mohd Shukrie Mohd Salleh, group chief executive of Pos Malaysia.
“Our facility is just next to the cargo airstrip which allows speedy inbound and outbound processing. The warehousing area is also more than enough to cater for increasing future demands.”
“With Tigers by our side, we will be able to increase efficiency and productivity as we will have the capability to better respond to the changes and needs of our customers and improve our customers’ experience.
“Ultimately, our goal is to provide excellent e-fulfilment solutions that will benefit customers at a competitive rate.
“This collaboration is also very timely as Pos Malaysia has just received a shot in the arm for its e-fulfilment business, as we have just sealed our position as the local partner in developing the e-fulfilment hub of the newly launched Digital Free Trade Zone (DFTZ).
“Pos Malaysia as well as its partners stands to gain from the influx of trade as Pos Malaysia International Hub (PMIH) is the most strategically located in KLIA and equipped with the best aviation and customs clearance facilities compared to other players in the same industry, Salleh observed.
Tigers has four offices in Malaysia, with an automotive fulfilment centre for Honda in Kota Kinabalu, East Malaysia. The other offices are located in Penang, Port Klang, and Kuala Lumpur.
Tigers offers a full suite of international air and ocean transportation services into and out of Malaysia.