time:matters automates shipment tracking

Germany-based time:matters, the time-critical logistics specialist, is automating the tracking process for its shipments.
Information on a shipment’s status, which until now had to be compiled manually, will soon be automatically generated.
Selected courier partners are linked directly with time:matters’ booking system, meaning all relevant information can be exchanged automatically.
This, said the Lufthansa-owned company which operates independently of the parent group, will do away with the need for additional communication between time:matters and its sub-contractors.
Peter Karstens, chief executive of Stadtbote, a time-matters courier sub-contractor, said: “Orders are now sent to our system directly via an interface. This enables us to work much more quickly and efficiently.”
Couriers receive all the key information on a shipment directly from time:matters. They can also enter details of the delivery process directly into the system.
This information is compiled by the courier in a web app (an app that can be accessed using a web browser) and can then be immediately sent to the customer.
This mobile front end is already being used by 100 courier partners for tracking entries. Linking the system to a flight database enables a quick response to flight delays and cancellations.
Automated tracking simplifies and speeds up the shipment process. Automatically obtaining tracking information has already increased to 80%, corresponding to some 350,000 tracking points per year.
Christian Mörtl, chief operating officer of time:matters, said: “Above all, as a further step in digitising the logistics chain, process automation represents a major gain for our customers: They receive information that is more reliable more quickly than before and are always kept up-to-date on the current status of their shipment.”

Share this story

Related Topics

Latest express news

DHL Express ramps up use of electric vehicles at Brussels

DHL Express is ramping up its use of electric ground-handling vehicles at Brussels Airport as part of efforts to reduce…

Read More

Share this story

time:matters expands airfreight express in Shanghai

German time critical logistics company time:matters will this month open a courier terminal at Shanghai Pudong International Airport for handling…

Read More

Share this story

FedEx plans to cut up to 2,000 jobs in Europe

FedEx is planning to cut thousands of jobs in Europe as it continues to struggle with sluggish market conditions. The…

Read More

Share this story

Air Cargo News

Air Cargo News
Established in 1983, Air Cargo News is the leading source of news, information, interviews, analyses and reports to the global airfreight industry. Our leading portfolio includes print, digital and events that give businesses in the airfreight industry the ability to connect with decision-makers in this sector.