Hactl ground handling certification first in Hong Kong

Hong Kong Air Cargo Terminals Limited (Hactl) has become the first handler in Hong Kong to be certified under the IATA Ground Operations Manual (IGOM), signifying its full compliance with the new standardised procedures.
Through IGOM, IATA is driving the adoption of a single industry ground operations manual, to replace the vast array of separate manuals and standards currently in use throughout airlines, ground handlers and airports around the world.
IGOM’s goal is to establish global standardisation of policies and procedures, a uniform minimum level of safety and a standard set of policies and procedures for use in IATA Safety Audit for Ground Operations (ISAGO).
Applying IGOM standards is expected to drive costs down by reducing the complexity associated with multiple airline ground operations manuals, standardise training requirements and reduce the incidence of aircraft damage by applying common and robust procedures.
The newly-launched IGOM Registry lists companies which are certified as having demonstrated full compliance with the IGOM procedures.
Hactl’s ‎manager for quality assurance, Benny Siu, said: “There are hundreds of separate ground operations manuals in use globally, and we applaud IATA’s initiative in aligning and upgrading all standards in a single document. This is particularly welcome at Hactl, which serves over a hundred different customer airlines.
"We believe Hactl’s IGOM certification is further evidence of its pioneering of new standards in Hong Kong and throughout the industry, and that it’s yet another important differentiator for us.”

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