Hactl opens central operations control centre

Hong Kong Air Cargo Terminals Limited (Hactl) has centralised control of operations across the business with the opening of Integrated Hactl Control Centre (iHCC).

The iHCC will centralise operations control, systems control and maintenance control for the first time, with duty managers able to monitor the entire SuperTerminal 1 facility – from traffic management at its truck parks through the many different functional areas of the terminal, to cargo dispatch activities at the airside area.

Executive director – operations, Paul Cheng, said: “iHCC provides totally-comprehensive, accurate and instantaneous information on every aspect of Hactl’s giant operation; this is available to those managers with the required access rights, providing them with an holistic view of operational status of both cargo and flights.

“Not only does this enable us to run our everyday operations at a new level of efficiency, it means we can forecast potential problems before they create issues. That places us in a better position to cope with every kind of potential emergency – including any future pandemic or similar large-scale crisis.”

Before the opening of the iHCC, monitoring and controlling functions were decentralised to the individual department, which created a time lag in data collection and sharing.

The iHCC also serves as a fully-integrated emergency centre.