IATA awards safety accreditation to WFS at Heathrow

WFS operations at Heathrow Airport. Photo: WFS

Worldwide Flight Services (WFS) has been awarded the IATA Safety Audit for Ground Operations (ISAGO) accreditation for its cargo handling operations at Heathrow Airport.

This follows an independent audit of its operational management and control systems in accordance with standards and practices for ground safety.

The International Air Transport Association’s (IATA) ISAGO programme is an internationally recognised system for assessing the operational management and control systems of organisations that provide ground handling services for airlines.

The audit assessed documented and operational conformance to over 800 standards across six different areas of discipline, including operational procedures manuals, management system processes, and training programmes.

Plus, the audit involved assessment of the station management system, aircraft handling & loading, aircraft ground movements, and cargo & mail handling. WFS’ accreditation at Heathrow is now valid for two years.

“ISAGO accreditation verifies that our processes, procedures, and safety and security culture align with the core values created by IATA for the airline industry. As our cargo business continues to grow in the UK, our customers have the added assurance that we meet the recognized industry standards required to provide high quality cargo handling as well as freighter aircraft handing,” said Paul Carmody, managing director UK, WFS.

Heathrow is one of WFS’ biggest international cargo stations, with seven facilities handling more than 350,000 tonnes a year for 14 global airlines, managing over 17,500 flights annually.

WFS increased its cargo handling capacity at Heathrow in 2023 to manage additional airline contracts and an increase in volume. This included the opening of its latest Building 578 warehouse facility.

In early 2023, WFS underwent ISAGO audit for its initial ISAGO registration for its headquarters in London and initial station accreditation in LHR, validating WFS’ management system in the Europe region.

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Rebecca Jeffrey

Rebecca Jeffrey
New to aviation journalism, I joined Air Cargo News in late 2021 as deputy editor. I previously worked for Mercator Media’s six maritime sector magazines as a reporter, heading up news for Port Strategy. Prior to this, I was editor for Recruitment International (now TALiNT International). Contact me on: [email protected]