WFS launches leadership academy in North America 

Photo: WFS

Worldwide Flight Services (WFS) has launched a leadership academy for staff in its North America stations in North America that aims to develop operational management skills, create a pathway for career growth by equipping participants with the know-how for bigger responsibilities.

The first 28 participants of the Leadership Academy, who are a blend of existing WFS team members and recent recruits, are part of a 15-week leadership training programme in the first two host cities in WFS’ North American network, Dallas Fort Worth and Los Angeles.

They will complete the programme custom-made curriculum, including a seven-week core academic programme and seven weeks of on-the-job training at WFS stations in the two cities. The course, which is being run in collaboration with Abilene Christian University (ACU), will include modules with online course work.  

Senior WFS leaders from each functional area of the business will be invited as guest lecturers for presentations in class or virtually as part of their support of the programme.

The functional areas include operational aspects such as cargo, express, ground, and safety and security, as well as corporate aspects like continuous improvement, finance, human capital, and project management.

Guest speakers from key WFS customers will also be invited to share their experiences with course participants to give them a broader appreciation of the air logistics industry.

The complete course consists of 19 modules, including managing and leading, organisational culture, social awareness and empathy, coaching and feedback, goals, resilience and well-being, and self-leadership.

Recruiting top talent and investing in the professional growth and acceleration of current employees is a priority for WFS, said Mike Simpson, chief executive Americas.

“This is an exciting time to be part of the WFS family. We want to make sure we are providing our people with a great place to work and an environment where they can use their capabilities, learn new skills, and nurture their careers.

“This is about being purposeful with leadership development and ensuring our senior and middle managers across North America are equipped to support our people and customers, taking full advantage of opportunities, and effectively managing challenges when they arise.

“We are investing in our emerging leaders because we believe effective leadership creates a work environment where people want to stay with WFS and grow with us. Having seen ACU’s successes with other major organizations across many industries, we look forward to the business and personal benefits our new Leadership Academy is going to deliver.”

Upon successful completion of the programme, certification for each participant will include a Manager-on-Duty Leadership Academy Credly Badge as well as up to nine hours of college credit in Leadership, Management, and Communications.

The Leadership Academy is set to become an annual WFS training programme with fresh recruits and employees selected from the company’s network of 85 North American stations in key cities in Canada and the US.

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Rebecca Jeffrey

Rebecca Jeffrey
New to aviation journalism, I joined Air Cargo News in late 2021 as deputy editor. I previously worked for Mercator Media’s six maritime sector magazines as a reporter, heading up news for Port Strategy. Prior to this, I was editor for Recruitment International (now TALiNT International). Contact me on: [email protected]