WFS switches to Champ for EMEAA cargo management system

By Damian Brett

Worldwide Flight Services (WFS) has signed a long-term agreement to move its core cargo management system in certain locations to Champ.

The handler will move its management system for the Europe, Middle East, Africa and Asia (EMEAA) region to Champ’s Cargospot Software-as-a-Service (SaaS) solution.

The switchover to the SaaS system will take place in October while the roll out of Cargospot Mobile will be phased over a period of time.

The mobile application will initially go live at WFS cargo stations in the Netherlands, Denmark, Ireland, France, Belgium, Spain, Sweden and Italy, and be followed by its operations in South Africa, Thailand and the UK in the second phase.

The company said the new software would help eliminate manual processes and paperwork and provide faster access to real-time data.

Pedro Garcia, group chief information officer at WFS, said: “Standardising the platforms we use and utilising the most technologically-advanced tools will allow us to work more efficiently as a global organisation.

“Champ is a cornerstone technology supplier to WFS and is already at the centre of our ecosystem of applications and capabilities. It is also working with many of our global airline customers, so we are investing in this 10-year relationship with confidence.”

John Batten, WFS’ executive vice president, EMEAA, added: “Service Level Agreements are so important to WFS and our customers, so adopting new technologies, which make it quicker and easier to monitor real-time information of cargo handling milestones, makes perfect sense to everyone.

“It is also essential to support the many other digital advancements we are making. These include the roll-out of kiosk technologies at major WFS stations to improve our truck handling times, which rely on the speed and accuracy of data, truck slot bookings, Track and Trace and a new Service Delivery suite.”

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