Photo: SAL
Saudi Arabian logistics and supply chain service provider SAL has become a full member of air cargo industry quality standards group Cargo iQ.
The new membership strengthens Cargo iQ's representation in the EMEA region and is in line with its ambition to grow its membership base with companies from across the supply chain.
“As handlers of 95% of Saudi Arabia’s inbound and outbound cargo, and drivers of quality and efficiency, SAL is an important addition to the Cargo iQ membership," said Marie Seco-Köppen, executive director, Cargo iQ.
“Its ambitious plans to achieve better coordination, visibility, resource optimisation, and rapid information exchange, will also enable industry stakeholders working with it to improve process quality.”
SAL is working with Cargo iQ to create its membership roadmap and has implemented Freight Into Warehouse (FIW) and Freight Out of Warehouse (FOW) milestones, which aim to help improve transparency of warehouse processes and bring more clarity to SAL's Service Level Agreement (SLA) performance exchanges with the airlines.
This achievement represents the first phase of SAL’s broader initiative to optimise its operational processes, with a key focus on Exception Handling and Freight Waybill Performance (FWB).
These improvements are designed to proactively identify issues, ensure timely resolution, and improve overall service efficiency.
"Transparency and innovation are at the core of our logistics transformation," said Mohammed Shahahmad, IT director of business applications at SAL.
"By focusing on process improvements and leveraging digital tools, we are creating more reliable, efficient, and customer-centric solutions."
SAL uses a cloud-based enterprise system and integrated cargo community platform, which is designed to support multimodal and cross-border trade through a unified digital window. This platform provides real-time visibility and coordination across the supply chain.
Cargo iQ said last month that it is rolling out a tiered certification programme that it hopes will drive improved quality standards amongst members.
