Air India Cargo adds Unisys Digistics modules

Indian flag carrier Air India is to use Unisys’ Digistics integrated logistics software suite to help improve data quality, cash flow and transparency regarding shipment status.

The airline has used the Digistics cloud-based logistics management solution for some time. This new contract will add three more modules on a software-as-a-service basis to streamline freight management and improve operational efficiencies.

Digi-Accounting is a real-time revenue accounting and reconciliation solution designed specifically for air cargo and ground handling operations.

Digi-Mobile allows cargo staff to process shipments using digital signatures and barcodes via a smart phone, with real-time updates, facilitating faster, more secure operations.

Finally, Digi-Analytics is an online managed service that provides insights into cargo patterns and anomalies.

Unisys will also provide a postal mail and parcel shipment scanning and tracking solution.

“Air India’s cargo business is growing fast, so we needed an integrated solution with the speed and flexibility to grow with our business and provide our customers with faster deliveries and greater visibility into their shipments,” explained Nirbhik Narang, executive director – cargo at Air India.

“Unisys is helping us implement a next-generation cargo platform that uses automated real-time data collection and processing to streamline processes. As it is integrated with our accounting system it will enable prompt and accurate invoicing for carriage of cargo for better credit control, fewer bad debts and ultimately more cash flow.”

Rick Mayhew, vice president and general manager at Unisys Asia Pacific added: “By automatically capturing and using a single data set throughout the process from booking to accounting, based on the trusted air waybill, Air India will be at the forefront of the cargo industry’s modernisation and transformation to a connected cargo supply that will not only improve transparency for the airline’s customers, it will streamline processes and improve credit control and cash flow for the airline.”