CargoAi helps customers to go paperless

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CargoAi has launched a new feature to support its users with the transition to the electronic Air Waybill (eAWB).

The digital company said that from April 3 the 9,000 freight forwarders using CargoMART will be able to send FWB and FHL, once the booking is made, to more than 80 airlines.

The move was welcomed IAG Cargo, which offers its capacity on the platform and recently began charging customers wishing to use paper air waybills.

David Rose, chief transformation officer at IAG Cargo, commented: “We fully support this move by CargoAi and hope to see wider customer adoption of eAWB – it is a vital step forward for the air cargo industry and offers a considerable advantage in driving operational efficiency and simplifying the process of document handling.

“At IAG Cargo, we are committed to achieving 100% eAWB adoption by the end of 2023. The Air Waybill is a core part of the cargo journey, and we absolutely see digitising this element of the journey as one of the many stepping stones in our ‘Destination Digital’ strategy.”

The launch of the FWB/FHL feature also allows CargoMART users to send all information required for ISC2, to comply with the new European customs standards. 

The feature is available for major airlines on CargoMART, such as Qatar Airways Cargo, Lufthansa Cargo, Turkish Airways Cargo, and more than 80 other airlines that have been directly integrated.

Matt Petot, chief executive of CargoAi, said: “We are excited to launch this new feature to support our users, in addition to the many features already available on CargoMART.

“The eAWB, being digital, facilitates communication between all parties, ensuring the status of the shipment can be tracked within CargoMART itself, allowing for greater transparency and improved visibility of the shipment’s status.

“Of course, the eAWB eliminates the need for physical documents,  not only reduces printing, handling, and storage costs, but also the waste and the carbon footprint of the industry.”

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Rebecca Jeffrey

Rebecca Jeffrey
New to aviation journalism, I joined Air Cargo News in late 2021 as deputy editor. I previously worked for Mercator Media’s six maritime sector magazines as a reporter, heading up news for Port Strategy. Prior to this, I was editor for Recruitment International (now TALiNT International). Contact me on: [email protected]