SIA deploys IBS Software’s iCargo platform

By Rachelle Harry

Singapore Airlines to use IBS Software’s iCargo

Singapore Airlines (SIA) has deployed IBS Software’s iCargo cargo management solution to streamline its cargo operations across its network.

SIA is now operating its business units, including sales, import and export operations, air mail handling and revenue accounting, on the iCargo platform, enabling it to “better manage cargo capacity, gain enhanced visibility of shipment yields and revenues, optimise network performance, collaborate with partners’ systems and improve overall efficiency”.

Gautam Shekar, senior vice president and regional head of Asia Pacific at IBS Software, commented: “Singapore Airlines is an iconic brand in the airline industry, synonymous with innovation. It gives us immense pleasure to welcome them to the iCargo user community during these turbulent times.

“We greatly value the trust that Singapore Airlines has placed with us and I’m looking forward to our teams jointly developing the next generation of air cargo ecosystem for their customers and partners.”

Chin Yau Seng, senior vice president cargo at Singapore Airlines, added: “The Covid-19 pandemic has challenged the air cargo industry and greatly accelerated the need for change, especially in digitalisation.

“We look forward to working closely with IBS Software to leverage the many strengths of iCargo to improve our digital capabilities and allow us to deliver a differentiated customer-centric quality of service, while staying compliant and up-to-date with global industry standards and initiatives.”

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