Virgin Atlantic Cargo expands digital shipment services

Source: Virgin Atlantic Cargo

Virgin Atlantic Cargo has expanded its digital platform to enable its customers to quote, book, manage, and track their cargo shipments online.  

The carrier has launched online platform ‘myVS’, which enables its customers to book and manage shipments anytime, anywhere, track shipments in real-time, and explore and compare its flight schedules.

Part of the airline’s overall digitisation programme, the platform gives customers more choice in how they choose to work and book with the airline to best suit their business requirements.  

myVS will initially be launching in the UK and South Africa, with customers now able to easily sign up to book general, pharma, and fresh shipments online.

Further rollouts to the airline’s customers in the US and other regions will take place later this year.

Maria Sanchez-Grant, head of distribution at Virgin Atlantic Cargo, commented: “We are proud to introduce our own online booking capability, myVS, as we continue our digital transformation journey. 

“Our customers are at the heart of everything we do, so when it comes to service, we’re committed to harnessing the power of our people, and embracing new technology, to offer more choice and greater flexibility. 

“The logistics space is evolving quickly around how our customers want to interact, which is why it is important to us to provide our customers with more options so they can move cargo, their way.  

“myVS will help to ensure that we remain at the forefront of our customer’s requirements. As we continually review and enhance our connectivity, we have further exciting developments to come so that we can offer our customers more ways to work with us.” 

Virgin Atlantic Cargo revamps service offering

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Rebecca Jeffrey

Rebecca Jeffrey
New to aviation journalism, I joined Air Cargo News in late 2021 as deputy editor. I previously worked for Mercator Media’s six maritime sector magazines as a reporter, heading up news for Port Strategy. Prior to this, I was editor for Recruitment International (now TALiNT International). Contact me on: [email protected]