Alexa, where’s my cargo?

Source: CHAMP Cargosystems

CHAMP Cargosystems has developed a system that allows users to make air cargo track and trace requests using Amazon’s Alexa voice recognition service.
The new system enables voice interaction with CHAMP’s Traxon track and trace application, allowing users to obtain air waybill statuses using simple voice commands on devices that offer the Alexa voice service, such as the Echo, Echo Dot, Amazon Tap and Fire tablets.
Customers can get up to date shipping information by simply saying, “Alexa, open cargo trace" or “Alexa, start cargo trace”.
“Why do we restrict ourselves to keys, mouse, and finger swipes?” asked CHAMP Cargosystems chief executive Arnaud Lambert. “Let’s approach air cargo efficiency from a different angle: voice. This is only the start of our new user experience programme aimed at enhancing the user experience and therefore the efficiency of air cargo.”

CHAMP chief technology and innovation officer Wojciech Soltysiak added: “Last year we have committed to bringing more innovation into the air cargo sector, and we have started to fulfil our commitment to the industry, and are happy to release a voice-enabled air cargo system on Amazon Alexa.
“We are working hard to bring other new technologies, like blockchain, on the market very soon to help increase security and reduce costs within logistics.”

Share this story

Related Topics

Latest europe news

Glasgow Prestwick Airport invests in air cargo

Scottish airport Glasgow Prestwick has announced a series of investments in cargo as it looks to speed up handling times….

Read More

Share this story

UPS opens first healthcare facility by Dublin Airport

UPS has opened its first dedicated healthcare facility in Dublin to support the pharma and medical industry supply chain in…

Read More

Share this story

K+N installs readers in Frankfurt to monitor AF KLM Cargo’s ULDs

Shipment visibility is becoming increasingly important to shippers as technology allows for greater supply chain connectivity while a volatile market…

Read More

Share this story

Air Cargo News

Air Cargo News
Established in 1983, Air Cargo News is the leading source of news, information, interviews, analyses and reports to the global airfreight industry. Our leading portfolio includes print, digital and events that give businesses in the airfreight industry the ability to connect with decision-makers in this sector.