Cargolux overhauls cargo management system

Cargolux will deploy IBS Software's iCargo SaaS solution to transform and manage its global air cargo business. Photo: IBS Software

Cargolux has struck a deal with IBS Software for the replacement of its cargo management system.

The European cargo airline will deploy IBS Software’s iCargo SaaS solution to improve services and efficiency, plus streamline customer experience.

With APIs providing enhanced rich data sharing, Cargolux will also seek to improve co-ordination with partners.

“Cargolux is in the midst of a digital transformation and the implementation of iCargo as our next generation cargo management system is another important step for us,” said Richard Forson, CEO of Cargolux.

“The air cargo industry is innovating at pace with digitalisation at the core. Technology is driving change and raising the strategic profile of cargo, and we’re proud to be at the forefront of such a significant shift,” added Ashok Rajan, senior vice president & head, cargo & logistics solutions, IBS Software.

Cargolux operates a fleet of Boeing 747-8 and 747-400 freighters. The all-cargo airline offers an extensive product range, covering everything from everyday cargo to shipments that require attention to detail, special treatment and expert handling.

IBS Software’s SaaS solutions for the aviation industry cover flight & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management.

In October, Cargolux launched a set of Application Programming Interfaces (APIs) to offer customers a direct interface between their systems and its platform, enabling customers to receive tailored and immediate bookable quotes.

Cargolux and K+N pilot API connectivity for quotes & bookings

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Rebecca Jeffrey

Rebecca Jeffrey
New to aviation journalism, I joined Air Cargo News in late 2021 as deputy editor. I previously worked for Mercator Media’s six maritime sector magazines as a reporter, heading up news for Port Strategy. Prior to this, I was editor for Recruitment International (now TALiNT International). Contact me on: [email protected]