Handler dnata continues digital drive in Singapore

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Ground handler dnata Singapore has started using Hermes Logistics Technologies’ New Generation (NG) cloud-based cargo ‘ecosystem’ for its cargo operations at Changi Airport.

The ground handler processes more than 6,000 tonnes of cargo each week at its 32,000 m sq facility at Changi Airport.

Hermes’ NG cloud ecosystem, which includes the Hermes 5 Cargo Management System (CMS), NG Business Intelligence and Datalakes, Hermes Track&Trace and additional apps, will support dnata’s ongoing digitisation drive.

The ecosystem’s data can be used with artificial intelligence and machine learning algorithms to optimise business and handling processes, streamline workflows and increase transparency across supply chains.

Dirk Goovaerts, regional chief executive, Asia Pacific, dnata, said: “After the successful upgrade and seeing the benefits of the same system across our operations in Australia, we are excited to implement this technology in Singapore.”

Hermes’ NG suite includes: Hermes Cloud CMS and Hub Management System, Hermes NG Business Intelligence and Datalakes, Hermes Self-Serve Apps, and Hermes Application Programming Interface.

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