IATA and CNS roll out updated CASSLink system in the US

By Damian Brett

Image source: Shutterstock

IATA and its subsidiary Cargo Network Services (CNS) have deployed the latest version of its CASSLink invoicing and payment system in the US.

IATA said the upgraded version features a new user interface; self-service functions to configure data processing, reports and user management; real-time reporting and online dispute resolution; accommodation of bilateral commercial arrangements as well as IATA resolutions requirements; new tax calculation mechanism; risk assessment tool; and new payment options.

It will be rolled out to all other CASS markets beginning this quarter and continuing through 2023.

“We surveyed the market about what additional features they’d like to see, and we’ve delivered them in the new CASSLink. It is an efficient, secure, transparent and cost-effective solution for airlines, cargo agents and freight forwarders. We are excited to bring it to the US, the largest CASS market worldwide,” said Laura Pullins, CNS President.

IATA worked with IBS Software to develop the new CASSLink. 

Akshay Shrivastava, head of consulting and digital transformation at IBS Software, added: “As air cargo grows, so do the challenges for airlines, freight forwarders and other players in handling payments in an increasingly complex value chain.

“The air cargo industry has a golden opportunity to influence the global supply chain, making payments simpler and more efficient is critical to enticing and keeping customers.”

CASSLink is an invoicing system for billings and payments between airlines and freight forwarders that are participating in the Cargo Accounts Settlement System (CASS). More than 15,000 freight forwarders use CASSLink.

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