Southwest Cargo launches digital airfreight booking platform
10 / 09 / 2021
Image source: Southwest Airlines
Southwest Cargo has launched a new digital airfreight booking platform, developed in cooperation with technology firm Hangar A.
The tool, called SwaCargo, enables freight forwarders to search for available capacity and book next-flight-guarantee (NFG) shipments up to 10 days in advance. NFG shipments are weight-limited to up to 100 lbs.
The carrier’s cargo customers can also get instant booking statuses and view their online transaction history.
Southwest Cargo said the introduction of SwaCargo came after it developed and implemented a tracking facility service with airside scanning.
Currently, online airfreight bookings through SwaCargo are available on routes within the US, Hawaii, San Juan and Southwest Cargo’s interline destinations. It is not currently available for international routes.
Wally Devereaux, managing director of Southwest Cargo, commented: “Our new online booking capability answers the call from customers desiring an easier, quicker, and more customer-friendly booking experience to move their products from coast-to-coast.
“Shippers can now secure space on thousands of daily domestic flights in advance providing peace of mind, and also an improved and expedited experience in our Cargo facilities.”
Kevin Kerns, chief executive of Hangar A, added: “In collaboration with the Southwest Cargo team, Hangar A designed and implemented a state-of-the-art online cargo booking platform that enhances the Southwest Cargo shipping experience. We’re thrilled to bring this best-in-class platform to Southwest Cargo and its customers.”
