WFS to roll out dock management system in North America
23 / 06 / 2023
Source: WFS
Cargo handler Worldwide Flight Services (WFS) is using a new dock management system in North America that it hopes will reduce truck wait times.
The system allows trucking companies, consignees, and forwarders to create their own slot booking for cargo drop-off or recovery at WFS stations to improve the use of truck yards and alleviate congestion.
The SATS Group-owned handler said that the system had reduced wait times at New York JFK by more than 20%.
The new dock management system will be implemented across WFS’ major airport locations in North America over the next 12 months, with Atlanta, Miami, and Boston next in line to adopt the solution.
The management system was developed in-house and is a feature available on the handler’s ePic Enterprise Solution, which is now in use at 52 airports in the US and connects various supply chain partners for data sharing.
The dock management system is one of five new features on the platform, the others being: Warehouse Progress Monitoring; Integrated weight scales; ICS2 integration and Barcode integration.
WFS North American vice president cargo Shawnpaul Booth said: “We have a process to continually look at requests from within our business, which can come from warehouse supervisors or office agents, and we prioritise them.
“The improvements we make are driven by users. And, the fact that ePic is designed to be quite a simple system, means building APIs is very quick and easy, which is leading airline customers to ask us to implement it within their own locations because they see the efficiencies where we work with them.”
