AF-KLM achieve major milestone in integration

SINCE joining forces, Air France Cargo and KLM Cargo have concentrated their efforts on combining and maximising their strengths. After integrating their commercial teams around the world and creating one face to the customer, the redesign of processes and system integration is now high on the agenda. An important milestone was reached in June 2008 when all existing e-communication processes were successfully harmonised.

With its decision to use only one provider for the exchange of electronic messages, despite different IT systems involved, Air France-KLM cargo, has made an important step forward. By handing over this task to Traxon Europe as the sole provider, the smooth processing of its e-communications will be guaranteed.

“We are glad to have reached this vital step towards further process integration for Air France-KLM Cargo,” said Eelco van Asch (pictured), vice-president, marketing, communication & E-Distribution, Air France-KLM Cargo. “From now, we will control and manage all e-communication processes worldwide exclusively via Traxon, an important stepping stone for our ambitious e-development roadmap.”

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