Athens Airport continues to improve service levels

ATHENS Airport customs is now installing integrated IT-based communication systems throughout the cargo operation.
Since the new airport at Athens was opened nearly 10 years ago, the cargo community has worked closely to improve service levels.
Vasiliki Kalamara (right), who took over as head of airport customs 18 months ago, said: “It is vital that we provide a fast and flexible service to encourage more freight traffic at this airport. Being an active member of the cargo committee has helped us to identify the various challenges and changes needed to fulfil customers’ needs and remain competitive in the international market. Following on from the Olympic Games four years ago we have gradually introduced more flexible procedures and operating hours particularly for freighters mostly operating at night. With reasonable notice we are able to provide customs clearance around the clock when needed. This is making Athens airport an increasingly attractive hub for freighter operators and integrators. In cooperation with the EU we plan to install fully integrated e-communications during 2009/10. This is a major task and we are already holding a series of seminars to introduce the project to the entire cargo community. It is our aim to get the system up and running during 2010. Having our entire cargo system online brings us to the same level as other European airports.”

Share this story

Related Topics

Latest news

IATA: Slow improvement in air cargo demand in August

By Damian Brett

The latest statistics from IATA show that air cargo volumes are improving only slowly despite a pick up in business…

Read More

Share this story

Delta Cargo facilitates airfreight bookings with API interface

By Rachelle Harry

Delta Cargo has launched its new, free application progamme interface (API) that enables its cargo customers to connect their own…

Read More

Share this story

Qatar Cargo signs up for SkyCell containers

By Damian Brett

Qatar Airways Cargo has signed a lease agreement for temperature-controlled pharma containers with SkyCell. The airline said the addition of…

Read More

Share this story